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This is the Verdict workspace with an example client, Northwind CRM, a healthcare CRM up against four competitors. Click through the tabs. Everything works the way it does in the app.

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Northwind CRMHealthy

northwindcrm.com · United States

AI visibility · last 30 days

38.2%+7.5 pts

Named in 73 of 192 answers from 6 assistants. 2nd of 5 tracked companies on share of voice, usually named second.

Share of AI answers to the tracked prompts that name this client. Change is against the previous period of the same length.

On each assistant

  • ChatGPT50%+7 pts
  • Perplexity47%+7 pts
  • AI Overviews44%+8 pts
  • Gemini39%+7 pts
  • Claude36%+7 pts
  • Grok28%+6 pts

What changed

What moved in the answers since the check before.

  • New: Northwind CRM is now named by Claude and Gemini“best CRM for a small medical practice” · Sep 25, 2026
  • New: CareLoop now ranks ahead of Northwind CRM on ChatGPT“HIPAA-compliant CRM with patient reminders” · Sep 25, 2026
  • Northwind CRM moved up the answer on Perplexity“best HIPAA-compliant CRM” · Sep 18, 2026

What to do next

Most likely to get this client named more often.

  1. 1Get Northwind CRM reviewed on capterra.comOff-site · Review sites · In progresshigh
  2. 2Publish a page that answers "HIPAA-compliant CRM with patient reminders"On-site · Contenthigh
  3. 3Get into the videos AI cites on youtube.comOff-site · Videomedium

Visibility over time

One line per assistant. Dashed markers are fixes marked done.

  • ChatGPT
  • Perplexity
  • AI Overviews
  • Gemini
  • Claude
  • Grok
0%25%50%75%100%Done: Answer the r/healthIT threads AI quotesDone: Get Northwind CRM reviewed on g2.comJul 10Aug 21Sep 25

Competitor ranking

Share of voice among tracked companies.

  1. 1CareLoop31.4%
  2. 2Northwind CRMClient27.2%
  3. 3MedDesk19.6%
  4. 4Clinicly12.9%
  5. 5Tendwell8.9%

Biggest movers

Prompts whose visibility changed most since the previous check.

  • best CRM for a small medical practice+20.8 pts
  • best HIPAA-compliant CRM+16.7 pts
  • CRM for therapists+12.5 pts
  • HIPAA-compliant CRM with patient reminders−8.3 pts
  • CRM with a patient intake form+8.3 pts
The screens

What each screen is for.

Six pages per client, in the order most agencies use them: see where the client stands, find out why, then do something about it.

Also in Verdict

The parts you'll notice later.

Alerts and a weekly email

Hear when a client is dropped from an answer, overtaken, or described negatively.

Website audit

Checks whether AI crawlers can reach, read and quote the client's site.

How AI describes the client

The tone of each answer, what it praises, and the concerns it raises.

16 countries

Each client is checked for its own market, with reports in its own currency.

Your whole team

Invite account managers, and leave notes on each fix for the rest of the team.

Every client at a glance

A portfolio view that puts the clients who need attention first.

Want to see it with your own client?

Bring one client and the questions their buyers ask. On a 30-minute call we'll show you what six AI assistants say about them, and what we'd fix first.