Product tour
See what your team will work in every week.
This is the Verdict workspace with an example client, Northwind CRM, a healthcare CRM up against four competitors. Click through the tabs. Everything works the way it does in the app.
Northwind CRMHealthy
northwindcrm.com · United States
AI visibility · last 30 days
38.2%+7.5 pts
Named in 73 of 192 answers from 6 assistants. 2nd of 5 tracked companies on share of voice, usually named second.
Share of AI answers to the tracked prompts that name this client. Change is against the previous period of the same length.
On each assistant
- ChatGPT50%+7 pts
- Perplexity47%+7 pts
- AI Overviews44%+8 pts
- Gemini39%+7 pts
- Claude36%+7 pts
- Grok28%+6 pts
What changed
What moved in the answers since the check before.
- New: Northwind CRM is now named by Claude and Gemini“best CRM for a small medical practice” · Sep 25, 2026
- New: CareLoop now ranks ahead of Northwind CRM on ChatGPT“HIPAA-compliant CRM with patient reminders” · Sep 25, 2026
- Northwind CRM moved up the answer on Perplexity“best HIPAA-compliant CRM” · Sep 18, 2026
What to do next
Most likely to get this client named more often.
Visibility over time
One line per assistant. Dashed markers are fixes marked done.
- ChatGPT
- Perplexity
- AI Overviews
- Gemini
- Claude
- Grok
Competitor ranking
Share of voice among tracked companies.
- 1CareLoop31.4%
- 2Northwind CRMClient27.2%
- 3MedDesk19.6%
- 4Clinicly12.9%
- 5Tendwell8.9%
Biggest movers
Prompts whose visibility changed most since the previous check.
- best CRM for a small medical practice+20.8 pts
- best HIPAA-compliant CRM+16.7 pts
- CRM for therapists+12.5 pts
- HIPAA-compliant CRM with patient reminders−8.3 pts
- CRM with a patient intake form+8.3 pts
What each screen is for.
Six pages per client, in the order most agencies use them: see where the client stands, find out why, then do something about it.
Where a client stands, on one screen
Visibility across six assistants, the trend with every fix marked on it, what changed since the last check, and the three fixes most likely to move the number.
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Every buyer question, on every assistant
Named or not, and in what position, for each assistant. Open a prompt to read the full answers and the pages they quoted.
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Who's winning, and why
Share of voice against the competitors you track, companies the answers name that you don't track yet, and the reasons answers give for picking them.
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The sources behind the answers
Every site the assistants quoted, what kind of site it is, and which company it backs. Most fixes start here.
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A fix list, worst first
On-site and off-site fixes ranked by impact, each with the evidence behind it and what to do. Mark one done and it shows on the trend.
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A report your client will read
Visibility, competitors, tone and fixes in one document. Print it, save it as a PDF, or send your client a link.
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The parts you'll notice later.
Alerts and a weekly email
Hear when a client is dropped from an answer, overtaken, or described negatively.
Website audit
Checks whether AI crawlers can reach, read and quote the client's site.
How AI describes the client
The tone of each answer, what it praises, and the concerns it raises.
16 countries
Each client is checked for its own market, with reports in its own currency.
Your whole team
Invite account managers, and leave notes on each fix for the rest of the team.
Every client at a glance
A portfolio view that puts the clients who need attention first.
Want to see it with your own client?
Bring one client and the questions their buyers ask. On a 30-minute call we'll show you what six AI assistants say about them, and what we'd fix first.